Why Use a Travel Agent
“Why would we want someone else to book our trip?” Here are a few of our favorite reasons.
1. Who you gonna’ call?
Not the ghostbusters. And probably not anyone that will be able to help you unless you booked your travel with a certified travel agent! What would you do if the hotel has lost your reservation? It happens! Who are you going to call? Who’s going to help you? The hotel? The airline? Customer service agent from a travel website who knows nothing about you or your trip?
If you book through Apollo Travel Orlando, all you have to do is make one phone call. We will do everything possible to ensure a stress free travel experience. Will the hotel assist your agent? Will the tour operator you’re booked with assist your agent? Of course they will, because now they’re dealing with someone who has the potential to send either hundreds of guests, or no guests at all. From a purely business perspective, a travel agency can send thousands of dollars (or even tens of thousands of dollars), or no dollars at all.
2. Show me the money
You, as a traveler, do not pay us at all! The resorts, airlines, tour companies, and cruise liners all pay us a commission on the things that we book for you. This is a common misconception that we up charge or charge a fee. The money you pay towards your trip is yours, and goes towards what your vacation. That’s it.
“So why is the same trip $500 more priced through you than through an online discount website?” We get this question a lot with quoting. When you receive a quote from us it includes all taxes (some discount websites do not), it also includes trip insurance if applicable. Your trip, if booked properly online will most likely end up right around the same price -give or take a few bucks- when it’s all said and done.
3. It is not just about price.
It’s about the value you get booking with us. You can look up plenty of inexpensive resorts in the Domincan Republic, but you never really know the value you are getting. Is your room really overlooking a parking lot? The hotel might not be the exact location as it seemed online, the beach might not be as good as you expected, there may be no children’s activities as you thought there would be; it does not matter how much you saved! The money you spent will seem worthless.
We book based off of either personal experience with resorts, and/or recommendations from our network of over 3k travel agents. We dish the good, the bad and the ugly all to help our clients find the perfect fit. Finding the best resort within your budget is what we strive for.
4. Clarifying the fine print.
Who wants to read through all the pages of your travel document? The 10 pages of travel insurance? We know the restrictions as well as cancellation fees and penalties. You have a job, let us do the dirty work!
I could ramble on, but I think you get the picture. I think now the question is, “why wouldn’t you use a travel agent?”
What a Travel Agent Can Provide You
Expert guidance – With years of industry experience, we have both the knowledge and firsthand experience to help you decide which destination or resort is best for you. We can provide you with a wide variety of travel options from a number of different travel suppliers to countless popular destinations. Plus, we have all the travel information you need – from the best attractions to see, the most exciting activities to do, and the most affordable way to get there…we’ve got it covered!
Value – We understand that you may feel limited by your vacation budget. That’s why we’re dedicated to helping you receive the best possible value. Best of all, you’ll receive all of our professional guidance at no extra cost!
Personalized service – As your personal Travel Agent, we’ll devote time and effort to making sure you’re happy with your travel options. If you need any assistance, we’re just a phone call or e-mail away, so you’ll receive the immediate attention you not only need, but also deserve.
Customer advocate – In the rare case that something on your trip doesn’t go as planned, we’ll be here to resolve the problem, so you can relax and enjoy.
Time savings – We know exactly where to go to get the information that you need and can find your travel options within seconds. Planning a vacation with us will save you both time and money because with some effort and organization, we’ll handle all your travel arrangements.
Unbiased information – You can be assured that we’ll do our best to make your travel experience as wonderful as possible. When you book travel through us, we work for you – not the travel supplier, so our main concern is always you and your unique needs.
Prior to booking online, you may want to contact us to utilize our professional advice and firsthand experience with many of the most popular destinations, resorts and cruise lines. We’re dedicated to offering you the best prices and advice, while maintaining an emphasis on customer service, so don’t hesitate to contact us so we can start planning your next travel adventure!